Delivery Terms and Conditions


National Delivery†

We are able to deliver flowers throughout mainland UK Tuesday - Friday. Orders received by 10am will be delivered, by courier, the following day by 5.30pm. We cannot guarantee next day delivery for orders received after 10.00am. We cannot confirm a specific time.†

Flowers are transported in an upright box, packed with tissue and the stems are wrapped with wet cotton wadding to maintain freshness during delivery.†

Should the recipient not be there when the delivery is made, the courier will attempt to leave the flowers with a neighbour and post a card to the recipient to advise. If this is not possible, the flowers will be returned to the depot and a card posted to the recipient.

It is the responsibility of the recipient to contact the courier, to arrange re-delivery. Should this not occur, the flowers will be returned to us for disposal and no refund can be given.

We cannot accept responsibility for incorrect information regarding the delivery address, which subsequently results in non delivery of the flowers. Again, no refund can be given.

Substitution of flowers

 

We will always endeavour to send identical flowers to those that you have selected from the web site. However, in some instances, it is necessary to substitute certain flowers. Whenever this is the case, we will replace with flowers of equivalent value, whilst ensuring that the overall style of the bouquet is as close as possible, to what you originally selected.

Should substitution not be possible without totally altering the content of the bouquet, we will contact you to discuss the alternative choices.

Local Delivery†

We are able to offer same day flower delivery within a 10 mile radius of Colerne and surrounding villages, Chippenham and Bath.

Florist delivering to Ford
Florist delivering to Castle Combe
Florist delivering to West Kington
Florist delivering to Nettleton
Florist delivering to Marshfield

Send flowers to North Wraxhall
Send flowers to Box
Send flowers to Kingsdown
Send flowers to Corsham
Send flowers to Chippenham

Flower delivery Bath†
Flower delivery Batheaston
Flower delivery Bathford
Flower delivery Bathampton
Flower delivery Larkhall†
Flower delivery Camden

Flower shop delivering to Monkton Farleigh
Flower shop delivering to Bradford On Avon†

 

Send fresh flowers to say... happy birthday... send flowers to say... sorry... send flowers to say... congratulations!... send flowers to say get well... send Anniversary flowers... send flowers to say... be my Valentine... Send flowers to say... I love you... send flowers to say... will you marry me?... send Christmas flowers... send flowers to say... itís a boy!... send white lilies... send corporate flowers... send flowers to say... thinking of you... send seasonal flowers... send flowers to say... welcome home... send Easter flowers... send spring flowers... send flowers to say... itís a girl... send red roses... oh go on... just send beautiful flowers!!

telephone: 01225 744153 email: sales@thefreshflowercompany.com
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